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Be Creative - Be Unique

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Shipping & Delivery

 

“Be Creative - Be Unique Limited”  ships anywhere in Ireland and internationally using An Post's Standard shipping rates. 

Insurance and tracked shipping can also be arranged. If you wish to avail of these services please contact us before placing your order to confirm the shipping costs.

In stock items usually dispatch within 24 hours. In the unlikely event of a delay, you’ll be promptly advised.

How much will this cost ?

We are always looking for cheapest ways to ship your orders.

Our deliveries charges are calculated automatically by weight of the product and destination. 

The cost of postage and packaging will be applied to your order at checkout.

You can also collect your order from Dublin 15, Republic of Ireland. 

"An Post" rates incl.packaging valid from 1st of June 2018

Weight Ireland & NI** United Kingdom Europe Rest of the World
 0 kg - 100 g €2.55* €3.65*  €3.65* €3.65*
 0 kg - 100 g €4.55 €6.05

€6.05

€6.05
 101 g - 250 g €3.10* €5.75*  €5.75* €5.75*
101 g - 250 g  €5.50  €7.15  €7.15  €7.15
251 g - 500 g  €7.10  €8.25 €8.25  €8.25 
501 g - 1.0 kg  €10.45  €11.55  €11.55  €14.85 
1.0 kg - 1.5 kg  €10.45  €14.85 €14.85 €22.55 
1.5 kg - 2.0 kg  €10.45  €14.85 €14.85  €22.55 
2.0 kg - 2.5 kg  €12.65  €37.40  €44.55  €44.55 
2.50 kg - 3.0kg  €12.65 €42.35  €48.95  €48.95 
3.0 kg - 3.5 kg  €15.40  €44.55  €57.75  €57.75 
 3.5 kg - 4.0 kg €15.40  €37.85  €63.25  €63.25 
4.0 kg - 4.5 kg  €17.60 €49.50  €68.75  €58.75 
4.5 kg - 5.0 kg  €17.60  €51.70  €74.25   €74.25 

*Large Envelope (NOT to be used when buying knitting wool/yarn or other bulky items)

**NI customers: Please choose Ireland at the checkout to avail lower rates.

 Exchange Policy
          

We want you to be happy with the goods and service you receive from us. If you make a purchase from “Be Creative - Be Unique Limited”  you have 7 days, from receipt of cancellable goods, to notify the seller if you wish to cancel your order or exchange an item.

Items  produced to the customer’s order will not be exchanged or refunded. Please check spelling of messages carefully before placing your order.

Please double check whether an item is cancellable or non-cancellable before purchasing to avoid disappointment

Exemptions

The following items are generally non-cancellable and non-refundable:

  • Personalised items that are specially made, or ordered, with your choice of name, fabric, message or other customised aspect that makes the item unique to your requirements and therefore cannot be resold;
  • Books and patterns may not be returned unless they are faulty.

How to return or exchange a product

You must notify us in writing via email if you wish to cancel your order or exchange an item, and we encourage you to outline your reasons for doing so.

Please include your name and address, and a copy of your purchase receipt, with the returned items. We cannot accept liability for returned goods which are lost or damaged during transit.

We recommend that you return the goods in appropriate packaging, and obtain proof of postage. It is advisable to return the items by registered post. 

Proof of postage will not be accepted as proof of delivery. 

Do not destroy or dispose of any product, even if it is faulty, before arrangements have been discussed with us.

We will process a refund of your order payment via PayPal within 30 days at the very latest, subject to compliance with the returns policy.

The returned orders, will incur a 10% restocking fee to cover our costs in processing and packing the order.

 

 

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